Shipping policy

Orders are typically processed within 2–5 business days, although processing may take longer during high-volume periods. Fine jewelry is custom made to order and is subject to the production timeline provided at the time of purchase.

Shipping timelines shown at checkout are estimates only and are not guaranteed. Once a package has been accepted by the carrier, C&C Luxury Co. and SEV Fine Jewelry are not responsible for carrier delays, customs processing, weather, regulatory changes, or other circumstances beyond our control.

We are not responsible for lost or stolen packages, including packages marked as delivered by the carrier. For additional protection, we strongly recommend purchasing shipping insurance at checkout.